Understand What We Collect and Why
When you open an account, we collect the details you provide during registration — your name, email address, and the mobile number linked to your bKash, Nagad, or Rocket wallet. We also record transaction data each time you deposit or withdraw through those payment rails, so
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we can verify your wallet and process your request correctly. Device information — your browser type, operating system, and approximate location — is logged automatically when you access the lobby on mobile or desktop. We use this data to run your account, verify payment ownership, and
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detect unusual activity. We do not sell your personal data to third parties. We share data only where required by applicable law or to fulfil a service you have requested, such as a payment provider confirming your wallet number. Retention periods vary by data type: account
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credentials are held while your account remains active, and transaction records are kept for the period required under applicable rules. Your use of the platform is subject to your local law and eligible regions — if local law restricts certain data practices, those restrictions apply to
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your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.